Promptly scales patient-care AI with DoiT's Accelerator
- $600K
- Annual cloud cost savings
- 3x
- Months of engineering time saved
DoiT's Cloud Accelerator transforms DaySmart's data into scalable AI-driven insights
How DaySmart partnered with DoiT to accelerate AI-driven customer insights, unify cloud governance, and ship production features with zero engineering lift.
DaySmart
- 90 days
- From POC to deployment
- 90 days
- From POC to deployment with zero internal engineering time required
- 6x
- Engineers worth of resource saved
“Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.”
The Challenge
DaySmart needed to operationalize AI across multiple vertical SaaS platforms that produce different data behaviors and KPIs. Early experiments with ChatGPT lacked production-grade integration, security controls, and automation. The company also faced fragmented cloud ownership across acquired products, requiring unified visibility and governance as AI workloads increased.
The Solution
DoiT's Gen AI Cloud Accelerator provided structured discovery, collaborative use-case design, and hands-on implementation support. DoiT designed a serverless architecture built on AWS Lambda, ECS Fargate, API Gateway, and other AWS services, creating scalable pathways for LLM-driven intelligence. The solution included unified cloud governance through DoiT Cloud Intelligence and AWS Well-Architected practices.
Results
- Shipped AI capability in 90 days with zero engineering lift, preserving internal roadmap focus
- Unified cloud visibility across disparate environments for platform-wide decision making
- Established future-proof AI foundation for vertical intelligence across all product lines
- Reduced senior leadership time managing infrastructure, enabling focus on strategic AI programs
Meet DaySmart
DaySmart is a global vertical SaaS provider serving over 30,000 businesses across recreation and fitness, pet and animal care, beauty and wellness, automotive, healthcare, government and SMB markets. For over 20 years, the company has developed purpose-built business management platforms that enable organizations to manage appointments, staff, payments, client communication, schedule classes and facilities, and operate more efficiently. Its product suite includes DaySmart Appointments, TeamUp, BoxMate, Sawyer, DaySmart Vet, DaySmart Pet, Time To Pet and industry-specific solutions. The company's approach is tailored, not generic, with every product category having unique operational, financial and scheduling patterns.
Collaborative Discovery and Architecture
The partnership began with DoiT's Cloud Accelerators GenAI discovery phase, aligning strategic AI goals with executable technical plans. DoiT designed a modern, serverless architecture built on AWS Lambda, ECS Fargate, API Gateway, CloudWatch, IAM, Secrets Manager, and CDK, unified by an MCP-based data access layer. This created scalable pathways to ingest large datasets, transform them through LLM-driven intelligence, and return actionable insights. The solution implemented a hybrid data approach, retrieving summarized monthly information and selectively diving deeper when needed to reduce noise while preserving accuracy.
Governance and Zero-Engineering Execution
DoiT supported DaySmart in embedding governance aligned to AWS Well-Architected practices, making infrastructure auditable, secure and scalable. Cost exposure from AI loops and usage spikes is detected through CloudWatch and DoiT Cloud Intelligence. A key achievement was enabling DaySmart to launch a functional AI experience without diverting internal engineering resources. DoiT engineered, deployed, and stabilized the initial production system while DaySmart's engineers continued their existing roadmap, shipping an AI capability in ninety days with zero engineering lift.
Results and Future Vision
DaySmart achieved faster time-to-value with 90-day AI delivery, unified cloud visibility across acquired product lines, and operational efficiency without compromising innovation. The new architecture establishes a future-proof foundation for vertical intelligence across all product lines, enabling context-aware insight generation tuned to each industry. The platform supports self-serve analytics, conversational interfaces, and flexible reporting backed by scalable LLM execution. DaySmart plans to expand conversational AI capabilities, embed proactive business coaching, accelerate international deployments, and democratize AI internally for non-technical teams.
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What they say
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.
Jesper Terkelsen, CTO at Monta
DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.
Scott Desgrosseilliers, CEO and co-founder, Wicked Reports
Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.
Tim Green, SVP of AI, DaySmart
Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.
Maurizio Trezzi, Director of IT, Vivaticket
DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.
Matt Warner, Co-Founder and CEO at Blumira
For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.
Matej Serbec, CTO, TradeLocker
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Donnie Green, VP of Platform Engineering, Bloomerang
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Stephen Roughley, Head of Engineering at Sentric Music
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Mitch Bernet, Founder and CEO at Atadex
A key takeaway for me working with DoiT is that the level of professionalism is extremely high. They're an obvious choice if you're looking for a partner to help implement best practices in your cloud environment and reduce cost.
Oliver Young, Senior Technical Manager at Skyral
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Jaime Gonzalez-Gasque, CEO, Reimagination Technologies
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