DoiT's CloudFlow brings control to Vivaticket's complex AWS environments

October 2025

From cloud complexity to strategic control: How Vivaticket partnered with DoiT to embed governance and FinOps into its AWS operations

15min: Environment creation time
15min: Environment creation time (vs 3 days before)
20min: Application deployment in immutable mode

“Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.”
Maurizio Trezzi
Director of IT, Vivaticket

The Challenge

Vivaticket lacked a unified operating layer across its AWS footprint. Cost visibility was fragmented across accounts and tools, with technical and financial stakeholders working from different sources of truth. Without consolidated FinOps and governance, scaling infrastructure reliably while controlling cost became increasingly difficult. Manual efforts to normalize reporting and enforce standards lacked consistency.

The Solution

DoiT embedded FinOps and governance into Vivaticket's AWS foundation using Cloud Intelligence for unified visibility and CloudFlow for no-code automation. The solution replaced manual cost optimization with automated workflows that shut down unused resources, enforce tagging policies, and surface cost anomalies. DoiT's architects worked alongside Vivaticket to translate insights into policy and process changes.

Results

Environment creation time reduced from 3 days to 15 minutes
Application deployment in immutable mode now possible in 20 minutes
Rolling back and recreation of application environments reduced from 3 days to 5 minutes
Unified visibility across AWS accounts with single source of truth for cost and usage
Automated governance workflows replaced manual cost optimization processes

Meet Vivaticket

Vivaticket is a global leader in integrated ticketing and event-management solutions, powering experiences at stadiums, theme parks, museums, live events, and major venues worldwide. To support its global customer base, the company runs a large and constantly evolving AWS environment powering mission-critical applications with strict uptime, security and compliance requirements. As Vivaticket scaled, its AWS environment grew increasingly complex to govern effectively and consistently.

Unifying visibility with DoiT Cloud Intelligence

Prior to DoiT, visibility existed in fragments, different accounts, tools and teams each owned pieces of the picture. With DoiT Cloud Intelligence, Vivaticket gained a single source of truth across AWS, unifying cost, usage, architecture, and ownership with governance built in. The platform provided not just dashboards but actionable intelligence, surfacing inefficiencies, identifying misaligned spend, and recommending corrective action with business context.

Automation through CloudFlow

At the heart of Vivaticket's transformation was CloudFlow, a no-code FinOps automation layer built to enforce governance and act on insights. With CloudFlow, DoiT helped Vivaticket replace manual cost optimization, idle-resource scheduling and tagging drift with pre-built workflow templates that shut down unused resources, enforce tagging policies, and surface cost anomalies. Where governance used to require manual review, CloudFlow turned it into an automated operating reality.

A clear line of sight across AWS

The immediate result was visibility, not just into cost, but into the relationships between services, accounts and ownership. Where previously IT and finance teams relied on spreadsheets or partial data, they now had an authoritative, real-time view of spend and usage. This clarity enabled Vivaticket to identify dormant resources, right-size infrastructure, and enforce cost accountability by workload.

Embedding governance as a living practice

By integrating governance directly into the AWS operating model, Vivaticket automated policies that previously required manual checks, reducing risk of drift without creating bureaucracy. The team can now track compliance in real time and apply standards consistently across projects. Instead of governance being an after-the-fact review, it has become part of the delivery process itself.

Cultural alignment through shared intelligence

Engineering, finance and operations now make decisions together, supported by a shared dataset and governed process. This alignment has built confidence across departments and reduced friction between technical and commercial stakeholders. The partnership with DoiT has empowered teams to take ownership, with data and guardrails already in place.

See how DoiT helps cloud teams control spend

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Story overview

What they say

DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.

Dr. Anish Kapur, Founder & CEO, Promptly

DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.

Alexander Lundberg Santos, Platform Engineer at Extenda Retail

When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.

Jesper Terkelsen, CTO at Monta

DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.

Scott Desgrosseilliers, CEO and co-founder, Wicked Reports

DaySmart

Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.

Tim Green, SVP of AI, DaySmart

Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.

Maurizio Trezzi, Director of IT, Vivaticket

DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.

Matt Warner, Co-Founder and CEO at Blumira

For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.

Matej Serbec, CTO, TradeLocker

DoiT didn't just give us a product – they gave us clarity. Cloud Diagrams has helped our teams understand what we're running, why we're running it, and where we can improve. The real-time visibility is a game changer for engineering, leadership, and everything in between.

Donnie Green, VP of Platform Engineering, Bloomerang

Sentric Music

With maybe 5-10 minutes, Ava had guided me right down into the low-level detail of the services that we were running in our compute environment, named the exact instances that were starting to chew through our money, produced a report for me that showed that this was almost a direct correlation to the cost growth that we were seeing, which meant that we were able to get on top of it pretty much immediately.

Stephen Roughley, Head of Engineering at Sentric Music

Atadex

With DoiT Cloud Intelligence™ managing our procurement and DoiT's engineers acting as an extension of my team, my costs are down, my efficiency is up, and my profitability is up

Mitch Bernet, Founder and CEO at Atadex

Skyral

A key takeaway for me working with DoiT is that the level of professionalism is extremely high. They're an obvious choice if you're looking for a partner to help implement best practices in your cloud environment and reduce cost.

Oliver Young, Senior Technical Manager at Skyral

We knew WhatsApp was the perfect channel for global remittances, but building secure, real-time conversations across languages was a massive challenge. DoiT helped us break through. They didn't just advise, they helped us architect and launch a GenAI solution that's 100x more powerful than what we had. We're now in a completely different league.

Jaime Gonzalez-Gasque, CEO, Reimagination Technologies

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