Promptly scales patient-care AI with DoiT's Accelerator
- $600K
- Annual cloud cost savings
- 3x
- Months of engineering time saved
CoverManager: Growing the reservation platform for the world's Michelin restaurants with DoiT's expertise
The go-to reservation and booking platform for the world's foremost restaurants partners with DoiT to control costs and maintain high server stability.
CoverManager
- 20%
- Decrease in cloud cost
- 99%
- Uptime achieved with system design improvements
“Inside CoverManager, we're always talking about hospitality for our customers, meaning it's not just about the software, but the people behind it. With DoiT, it's the same. From the first touch, it was about the people in the company who help us and connect us with experts. We can think about saving money, but it is people who help us grow.”
The Challenge
CoverManager needed to scale infrastructure to keep up with rapid growth while delivering consistent low-latency performance during peak loads. They lacked internal expertise in cloud security and data management, and needed to develop a solid foundation for international expansion without risking reliability, latency, or data security.
The Solution
DoiT partnered with CoverManager to transition to a microservices architecture and implement DoiT Cloud Intelligence for real-time visibility and automated efficiency. They leveraged Flexsave for Compute to optimize compute economics without reservations or savings plans, and established centralized dashboards for monitoring across multiple AWS accounts and regions.
Results
- Achieved 99% uptime with improved system design and stability during weekend peak service windows
- Reduced cloud costs by up to 20% through Flexsave for Compute optimization with zero manual tuning
- Significantly fewer one-off support tickets and emergencies, reclaiming engineering hours for roadmap delivery
- Centralized visibility across multiple AWS accounts for different countries through unified dashboard management
Meet CoverManager
CoverManager is on a mission to relieve restaurant and nightlife managers from the chaos and overwhelm of reservation and booking management. Its platform provides customers with centralized control and data tracking, giving them confidence and control in an unpredictable industry. CoverManager's platform provides comprehensive oversight over reservations and bookings, customer loyalty programs, waitlists, and customer behavior data. Users rely on CoverManager to reduce no-shows, improve occupancy rates, and gain more information to support a better customer experience. Since first launching in 2015, CoverManager now manages over 22 million reservations a month for over 17,000 establishments globally, including over 409 Michelin-starred restaurants. More impressively, CoverManager has achieved all this success as a bootstrapped startup without any significant venture or angel investment capital.
What's Next?
CoverManager is focusing on expanding to new markets with confidence in performance and governed scale. Its growth plans focus on developing its customer base in Latin America and further expanding in EMEA. As part of this, the company is distributing and expanding its cloud infrastructure in the Americas to reduce latency, improve response times, and enhance the guest experience in those regions.
See how DoiT helps cloud teams control spend
Explore how DoiT Cloud Intelligence helps teams improve visibility, governance, and unit economics across cloud environments.
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What they say
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.
Jesper Terkelsen, CTO at Monta
DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.
Scott Desgrosseilliers, CEO and co-founder, Wicked Reports
Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.
Tim Green, SVP of AI, DaySmart
Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.
Maurizio Trezzi, Director of IT, Vivaticket
DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.
Matt Warner, Co-Founder and CEO at Blumira
For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.
Matej Serbec, CTO, TradeLocker
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Donnie Green, VP of Platform Engineering, Bloomerang
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Stephen Roughley, Head of Engineering at Sentric Music
With DoiT Cloud Intelligence™ managing our procurement and DoiT's engineers acting as an extension of my team, my costs are down, my efficiency is up, and my profitability is up
Mitch Bernet, Founder and CEO at Atadex
A key takeaway for me working with DoiT is that the level of professionalism is extremely high. They're an obvious choice if you're looking for a partner to help implement best practices in your cloud environment and reduce cost.
Oliver Young, Senior Technical Manager at Skyral
We knew WhatsApp was the perfect channel for global remittances, but building secure, real-time conversations across languages was a massive challenge. DoiT helped us break through. They didn't just advise, they helped us architect and launch a GenAI solution that's 100x more powerful than what we had. We're now in a completely different league.
Jaime Gonzalez-Gasque, CEO, Reimagination Technologies
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