Mentech leverages DoiT and AWS Teams to reduce their cloud spend by 10% and reduce issues by 30%

April 2023

Dutch healthcare company modernizes cloud infrastructure to better serve vulnerable people with mental health challenges

Mentech

60%: decrease in costs
30%: increase in system reliability
10%: decrease in cloud spend

“With its expert knowledge and expertise for AWS and other cloud technologies, DoiT has been, and continues to be, an essential partner for Mentech. It helped us to provide better solutions at a lower cost, which is critical to our mission to give vulnerable people a voice.”
Reon Smits
co-founder and CTO, Mentech

The Challenge

Mentech's small IT team built their cloud solution on AWS but faced growing stability issues as their user base expanded. They used an expensive external SQL database that filled up quickly, experienced backpressure problems that caused system errors, and needed expertise to optimize their cloud environment for reliability and efficiency without runaway costs.

The Solution

DoiT provided cloud expertise and AWS support to modernize Mentech's infrastructure. They migrated from a monolithic database to a combination of AWS services including Amazon Timestream, S3, and Aurora. DoiT also conducted a Well-Architected Framework Review to identify weaknesses and implemented solutions for backpressure issues, backup systems, and multi-factor authentication.

Results

Reduced database costs by 60% through migration to horizontally scaling AWS services
Improved system reliability by 30% with reduced tickets and errors
Decreased overall cloud spend by 10% while serving 5x more users
Fixed issues twice as fast with DoiT support, enabling team to focus on value-generating work

Meet Mentech

Mentech is a Dutch company founded to give vulnerable people a voice. Those with significant health challenges like dementia or intellectual disabilities struggle to advocate for their emotional and physical needs. Mentech developed HUME, a stress monitoring system that uses biofeedback sensors and AI to measure stress in real time, helping caregivers provide appropriate medical care.

Modernizing the data layer to increase reliability and reduce costs by 60%

DoiT helped Mentech migrate from an expensive monolithic SQL database to a horizontally scaling solution using AWS services. They moved to Amazon Timestream for real-time data, Amazon S3 for long-term storage, and Amazon Aurora for short-lived data subsets. The team also solved backpressure issues by storing metadata on Amazon RDS and replacing HTTP 1.1 with HTTP/2, resulting in 30% improved system reliability.

Finding infrastructure weaknesses with a Well-Architected Framework Review

DoiT led Mentech through a comprehensive AWS Well-Architected Framework Review to optimize infrastructure efficiency. They implemented recommended changes including backup systems for databases to prevent data loss and multi-factor authentication for increased security. These improvements helped Mentech increase uptime and strengthen their security posture.

Boosting user growth with a future-proof, scalable foundation

Since partnering with DoiT, Mentech's HUME user base has grown by 5x. The system now automatically remediates potential failures and is designed to handle even bigger influxes of customers and traffic. DoiT's cloud expertise gave Mentech confidence to scale their business with a reliable and efficient cloud environment.

Fixing issues twice as fast while reducing overall cloud spend by 10%

Mentech now operates much more efficiently while serving more customers. They reduced AWS hosting costs by 10% and can fix issues twice as fast with DoiT support. This productivity gain enables the team to focus more time on value-generating work and other projects, supporting their mission to help vulnerable people worldwide.

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Story overview

What they say

DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.

Dr. Anish Kapur, Founder & CEO, Promptly

DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.

Alexander Lundberg Santos, Platform Engineer at Extenda Retail

When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.

Jesper Terkelsen, CTO at Monta

DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.

Scott Desgrosseilliers, CEO and co-founder, Wicked Reports

DaySmart

Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.

Tim Green, SVP of AI, DaySmart

Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.

Maurizio Trezzi, Director of IT, Vivaticket

DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.

Matt Warner, Co-Founder and CEO at Blumira

For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.

Matej Serbec, CTO, TradeLocker

DoiT didn't just give us a product – they gave us clarity. Cloud Diagrams has helped our teams understand what we're running, why we're running it, and where we can improve. The real-time visibility is a game changer for engineering, leadership, and everything in between.

Donnie Green, VP of Platform Engineering, Bloomerang

Sentric Music

With maybe 5-10 minutes, Ava had guided me right down into the low-level detail of the services that we were running in our compute environment, named the exact instances that were starting to chew through our money, produced a report for me that showed that this was almost a direct correlation to the cost growth that we were seeing, which meant that we were able to get on top of it pretty much immediately.

Stephen Roughley, Head of Engineering at Sentric Music

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With DoiT Cloud Intelligence™ managing our procurement and DoiT's engineers acting as an extension of my team, my costs are down, my efficiency is up, and my profitability is up

Mitch Bernet, Founder and CEO at Atadex

Skyral

A key takeaway for me working with DoiT is that the level of professionalism is extremely high. They're an obvious choice if you're looking for a partner to help implement best practices in your cloud environment and reduce cost.

Oliver Young, Senior Technical Manager at Skyral

We knew WhatsApp was the perfect channel for global remittances, but building secure, real-time conversations across languages was a massive challenge. DoiT helped us break through. They didn't just advise, they helped us architect and launch a GenAI solution that's 100x more powerful than what we had. We're now in a completely different league.

Jaime Gonzalez-Gasque, CEO, Reimagination Technologies

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