PhoneBurner deploys Blue/Green strategy to increase reliability and uptime during software updates

Sales acceleration platform maintains seamless service availability while deploying software updates through custom Blue/Green deployment strategy.

DoiT Cloud Intelligence™
PhoneBurner
75%
reduction in planned-maintenance window
14 hours
monthly manual administration time saved

The Challenge

PhoneBurner needed to reduce downtime caused by architectural constraints during software rollouts. The company wanted to ensure high availability of its service to an extensive global customer base while maintaining platform reliability during software updates.

The Solution

DoiT implemented a custom Blue/Green deployment strategy using Terraform and Jenkins pipelines. The solution deployed new servers with updated applications alongside existing servers, gradually diverting traffic after automated testing confirmed stability and reliability.

Results

  • Achieved seamless software deployments without compromising uptime
  • Reduced planned-maintenance window by 75% through optimized ECS and Jenkins performance
  • Saved 14 hours per month of manual administration through pipeline automation

Meet PhoneBurner

PhoneBurner is a powerful sales acceleration platform designed to help onsite and remote sales teams increase productivity and efficiency. With its advanced features and capabilities, the solution is available from any web browser or Voice over Internet Protocol (VoIP) softphone. PhoneBurner's Power Dialer streamlines the lead management process making it easier for sales reps to reduce admin time and accelerate their pipeline conversion. This cloud-based software is ideal for small and medium-sized businesses looking to optimize their sales efforts and improve their ROI.

Custom Implementation

DoiT created custom solutions to tackle the challenges of implementing the blue/green approach, including unique application constraints and gaps in native ECS strategies. To optimize the use of ECS and Jenkins, DoiT's CREs developed a Terraform- and Jenkins-pipeline–based solution to overcome these blockers and facilitate the blue/green deployment strategy. The team also implemented automated testing for the green environment to ensure it was functioning correctly before diverting traffic.

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