Promptly scales patient-care AI with DoiT's Accelerator
- $600K
- Annual cloud cost savings
- 3x
- Months of engineering time saved
Fraud detection platform scales 100x traffic growth using Google Kubernetes Engine without dedicated DevOps resources
“Placing our bet on Kubernetes and Google Cloud was a key strategic decision that has paid off. It has allowed us to scale our business quickly while focusing our R&D efforts on SecuredTouch's unique value rather than IT and infrastructure challenges.”
SecuredTouch needed a comprehensive platform to support delivery of fraud detection services to a growing customer portfolio. Requirements included extremely high scale with minimal latency impact while keeping lean and making optimal use of resources. The company processes behavioral data from edge devices in real-time, collecting touch-screen gestures, mouse movements, and device sensors to identify malicious activity.
SecuredTouch collaborated with DoiT to migrate production to Google Kubernetes Engine for optimized resource utilization and costs. The company converted its entire ecosystem into an event-driven microservices architecture. All external API endpoints are routed via Google Cloud Global Load Balancer using ingress, drastically reducing network latency for worldwide distributed clients. GKE clusters handle horizontal auto-scaling and preemptible node-pools for resource management optimization.
SecuredTouch is revolutionizing the eCommerce space with its innovative scale fraud detection platform. The company pioneers a shift in fraud detection by injecting behavioral biometrics into fraud detection processes. SecuredTouch customers reduce fraud rates and lower related costs while boosting transaction rates with hassle-free user experience. The platform covers multiple fraud use cases including account takeover, new account fraud, loyalty program fraud and payment fraud. Founded in 2014 and operating from Israel and the United States, SecuredTouch works with top global merchants and financial institutions.
SecuredTouch saw traffic increase 100x in 2019 with continued dramatic growth in 2020. Despite operating at scale and serving hundreds of thousands of concurrent sessions, no dedicated DevOps/SRE is required on the R&D team. The simplicity and resilience of Google Cloud, talented R&D team and effective partnership with DoiT made this possible. GKE clusters smoothly handle resource management optimization including horizontal auto-scaling and preemptible node-pools.
SecuredTouch currently protects tens of millions of daily active users for customers by identifying hundreds of thousands of malicious attempts in real-time with high accuracy levels. This creates a win-win situation for all sides involved. SecuredTouch now provides a unique value proposition relevant to multiple markets and is developing new product capabilities to remain a global market leader in fraud detection technology.
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DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.
Jesper Terkelsen, CTO at Monta
DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.
Scott Desgrosseilliers, CEO and co-founder, Wicked Reports
Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.
Tim Green, SVP of AI, DaySmart
Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.
Maurizio Trezzi, Director of IT, Vivaticket
DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.
Matt Warner, Co-Founder and CEO at Blumira
For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.
Matej Serbec, CTO, TradeLocker
DoiT didn't just give us a product – they gave us clarity. Cloud Diagrams has helped our teams understand what we're running, why we're running it, and where we can improve. The real-time visibility is a game changer for engineering, leadership, and everything in between.
Donnie Green, VP of Platform Engineering, Bloomerang
With maybe 5-10 minutes, Ava had guided me right down into the low-level detail of the services that we were running in our compute environment, named the exact instances that were starting to chew through our money, produced a report for me that showed that this was almost a direct correlation to the cost growth that we were seeing, which meant that we were able to get on top of it pretty much immediately.
Stephen Roughley, Head of Engineering at Sentric Music
With DoiT Cloud Intelligence™ managing our procurement and DoiT's engineers acting as an extension of my team, my costs are down, my efficiency is up, and my profitability is up
Mitch Bernet, Founder and CEO at Atadex
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Oliver Young, Senior Technical Manager at Skyral
We knew WhatsApp was the perfect channel for global remittances, but building secure, real-time conversations across languages was a massive challenge. DoiT helped us break through. They didn't just advise, they helped us architect and launch a GenAI solution that's 100x more powerful than what we had. We're now in a completely different league.
Jaime Gonzalez-Gasque, CEO, Reimagination Technologies
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