Scaling Smart: How Teamwork Commerce optimized cloud performance and cost with DoiT Cloud Intelligence™

July 2025

Global retail technology company transforms cloud architecture with Kubernetes and gains real-time cost control

9: Years working with DoiT

“What I value most is that DoiT Cloud Intelligence isn't just a tool, it actually fits into how we work. We get real-time visibility into costs, and when something's off, we know immediately. Sometimes, it's a bug, sometimes a usage shift, either way, it's something we can act on fast. That kind of feedback loop has made a real difference for both our engineering and finance teams.”
Artem Nikulchenko
Chief Software Architect at Teamwork Commerce

The Challenge

Teamwork Commerce's existing infrastructure couldn't consistently meet performance SLOs for its largest newly signed customer, especially during peak events like Black Friday. The team needed to re-platform to Kubernetes for elasticity and reliability. Simultaneously, the finance team faced difficulty maintaining real-time visibility into cloud costs as usage diversified across services like BigQuery and Looker.

The Solution

Teamwork Commerce partnered with DoiT to unlock a product-led automation-driven path to cloud optimization with DoiT Cloud Intelligence™. DoiT delivered intent-aware, product-integrated guidance for Kubernetes adoption. The platform provided real-time cost analytics, anomaly detection, and actionable optimization projects without relying on tickets or time-based consultancy.

Results

Successfully migrated to Kubernetes, enabling performance demands at peak times while maintaining architectural flexibility
Gained real-time visibility and anomaly detection for cloud costs, enabling quick action on spending anomalies
Eliminated inefficiencies through optimization work without overhead of tickets or time-based engagements
Restructured customer agreements transparently to prevent revenue leakage

Meet Teamwork Commerce

Teamwork Commerce is a global retail technology company headquartered in Clearwater, Florida, serving enterprise retailers across North America, Europe, Latin America, and Asia-Pacific. Its cloud-based platform powers unified commerce with solutions for point-of-sale, ecommerce, order management, inventory, and customer insights. Teamwork Commerce focuses on flexibility and performance and helps brands streamline retail operations and deliver seamless omnichannel experiences. The company supports prominent names in fashion, electronics, and specialty retail, enabling them to scale and adapt quickly.

Guided expertise, not traditional services

Rather than operating as a services vendor, DoiT delivered intent-aware, product-integrated guidance that helped Teamwork Commerce navigate the early complexities of Kubernetes adoption. Through DoiT Cloud Intelligence™, the engineering team gained direct access to real-time, proactive insights and best practices, with no reliance on tickets or time-based consultancy.

Real-Time Cost Analytics and Anomaly Detection

Teamwork Commerce's finance team quickly embraced Cloud Analytics to slice cloud usage by project and department. When spending anomalies occurred, such as unexpected increases in BigQuery usage, DoiT's real-time anomaly detection flagged them instantly, enabling faster resolution by engineering teams or commercial restructuring by finance. The team discovered that specific customers drove up costs without corresponding billing adjustments and could restructure agreements transparently to prevent revenue leakage.

Actionable Optimization Projects

Beyond cost visibility, DoiT's platform enabled optimization at speed. When spending trends emerged, DoiT Cloud Intelligence didn't just raise alerts, it facilitated immediate collaboration on optimization efforts. The DoiT team didn't just tell them they were overspending, they worked with them to reduce it.

What's Next?

As Teamwork Commerce continues to expand globally and onboard new enterprise customers, the team is exploring deeper integrations between real-time cloud cost signals and engineering workflows. With DoiT, the team aims to keep evolving its architecture and operations, focusing on performance, shared transparency, and governed scale.

See how DoiT helps cloud teams control spend

Explore how DoiT Cloud Intelligence helps teams improve visibility, governance, and unit economics across cloud environments.

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What they say

DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.

Dr. Anish Kapur, Founder & CEO, Promptly

DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.

Alexander Lundberg Santos, Platform Engineer at Extenda Retail

When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.

Jesper Terkelsen, CTO at Monta

DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.

Scott Desgrosseilliers, CEO and co-founder, Wicked Reports

DaySmart

Working with DoiT gave us the speed of a startup and the rigor of an enterprise R&D lab. We launched an AI feature in ninety days with zero engineering lift, unified our cloud visibility across multiple products and built a foundation to scale AI responsibly.

Tim Green, SVP of AI, DaySmart

Our AWS environment had grown rapidly, and complexity was outpacing control. DoiT helped us bring structure and clarity, aligning financial and technical decisions through a shared foundation.

Maurizio Trezzi, Director of IT, Vivaticket

DoiT gives us contextual insight into what's happening in our cloud environment. That helps us ensure we're meeting customer needs while managing our costs. It's that central pane of glass that lets engineering and finance work together, powered by the technology and backed by DoiT's people.

Matt Warner, Co-Founder and CEO at Blumira

For anyone considering DoiT: do it. The tools pay for themselves. We've reduced costs, improved visibility, and built a platform that can scale globally with control and confidence.

Matej Serbec, CTO, TradeLocker

DoiT didn't just give us a product – they gave us clarity. Cloud Diagrams has helped our teams understand what we're running, why we're running it, and where we can improve. The real-time visibility is a game changer for engineering, leadership, and everything in between.

Donnie Green, VP of Platform Engineering, Bloomerang

Sentric Music

With maybe 5-10 minutes, Ava had guided me right down into the low-level detail of the services that we were running in our compute environment, named the exact instances that were starting to chew through our money, produced a report for me that showed that this was almost a direct correlation to the cost growth that we were seeing, which meant that we were able to get on top of it pretty much immediately.

Stephen Roughley, Head of Engineering at Sentric Music

Atadex

With DoiT Cloud Intelligence™ managing our procurement and DoiT's engineers acting as an extension of my team, my costs are down, my efficiency is up, and my profitability is up

Mitch Bernet, Founder and CEO at Atadex

Skyral

A key takeaway for me working with DoiT is that the level of professionalism is extremely high. They're an obvious choice if you're looking for a partner to help implement best practices in your cloud environment and reduce cost.

Oliver Young, Senior Technical Manager at Skyral

We knew WhatsApp was the perfect channel for global remittances, but building secure, real-time conversations across languages was a massive challenge. DoiT helped us break through. They didn't just advise, they helped us architect and launch a GenAI solution that's 100x more powerful than what we had. We're now in a completely different league.

Jaime Gonzalez-Gasque, CEO, Reimagination Technologies

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